General Information
This website is operated by Meditau – Paolo Spalluto, operating under the name Meditau Ceramics, with registered office at Plac na Groblach 20/19 in Kraków. This website collects user information and data in the following ways: through voluntarily submitted forms (e.g., contact forms, newsletter subscriptions); by storing cookies (small text files) on users' devices; and by collecting server logs to ensure proper administration and website performance.
If you would like to contact us, you can email us at info@meditau.com
To provide our services, such as workshop bookings, newsletter subscriptions, or event registrations, we may need to share personal information with you. Without this information, we may not be able to provide you with these services. We also offer you the option to log in or process payments through third-party platforms (e.g., PayPal, Google). If you choose this option, these platforms will share your information with us with your consent. Additional information may be required to complete your registration or booking.
Data Collected
We collect data voluntarily provided by users, such as: name, contact information (email address, phone number), and address (if required for billing or communications). Details of interactions, including form submissions, purchases, or communications (emails or phone calls). This data is processed solely for the purposes for which it was provided, such as processing reservations, responding to requests, or improving our services. We may share this information with service providers (e.g., payment processors, website hosts) only to the extent necessary to provide our services.
Cookies
This website uses cookies to: understand user behavior and improve site functionality; and deliver personalized content and advertising through platforms such as Google. Cookies can be "session" cookies (which are deleted when the browser is closed) or "persistent" cookies (which are stored on the device until manually deleted or expire). Users can manage cookies through their browser settings. However, disabling cookies may affect some site functionality.
Data Retention
Your data will be retained only for as long as necessary to achieve the purpose for which it was collected. If you register for workshops or events, or provide your information to purchase ceramics in our online store, your data will be retained until you unsubscribe. If you contact us, your data will be retained until we have fully responded to your request. Marketing data will be retained for as long as you are a customer and for up to five years thereafter.
Your Rights
You have the following rights regarding your personal data: You have the right to access your data and to know how it is being processed. You can correct or update inaccurate information and request its deletion. You can restrict the processing of your data and transfer it to another service provider. You can exercise these rights by contacting us at info@meditau.com. If you believe your rights have been violated, you can lodge a complaint with your local data protection authority.
Data Transfers Outside the EU/EEA
If we use external services or tools that transfer data outside the European Economic Area (EEA), such transfers will comply with all legal requirements, such as those approved by the European Commission to ensure adequate data protection standards. We respect your privacy and will collect and use personal data (e.g., name, contact information) exclusively for the purpose of managing your bookings, payments, and registration services. Your data will not be shared with third parties without your explicit consent, except as required by law. Photos or videos taken during workshops may be used for promotional purposes. If you prefer not to appear in such materials, please let us know in advance.
Studio Meditau Video Surveillance Policy Purpose of CCTV Monitoring -
Studio Meditau is equipped with surveillance cameras to ensure the safety of our guests, staff, and property. Data Recording and Storage: The CCTV system records continuously. Recorded files are automatically deleted after a specified period of time, no longer than three months. The data is stored securely and is not shared with private individuals, companies, or third parties. Access to Recordings: CCTV recordings may be accessed and shared only in the following circumstances: To law enforcement: upon request, to investigate criminal incidents such as theft or violence. For internal use: to investigate and resolve serious incidents that occur on our premises (for example, theft or fights).
Restrictions on Use
CCTV recordings will never be made public, even online, to private individuals or entities outside of law enforcement or the judicial system. Recordings are used exclusively for security purposes, incident investigation, and the protection of property and persons.
Your Rights
In accordance with applicable law, guests may request access to their data. However, access to CCTV recordings will only be granted where legally permitted and technically feasible, without compromising the privacy of others. If you have any questions about our CCTV system or your data, please contact us at info@meditau.com